Anti-Spam Policy
Introduction
At MailerSquad.com, we are committed to maintaining a positive email experience for our users and their recipients. This Anti-Spam Policy outlines our stance on spam and our compliance with relevant laws and regulations regarding email marketing.
What is Spam?
Spam refers to unsolicited emails sent in bulk to recipients who have not explicitly agreed to receive them. Spam can lead to user dissatisfaction and can damage the reputation of both our users and MailerSquad.com.
Compliance with Laws
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We require our users to comply with the following points which includes but is not limited to:
- Obtaining consent from recipients before sending marketing emails.
- Including a clear and conspicuous opt-out mechanism in every email.
- Honoring opt-out requests promptly.
- Including a valid physical postal address in every email.
- Accurately identifying the sender and subject matter.
User Responsibilities
As a user of MailerSquad.com, you agree to:
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Obtain Consent: Ensure that all recipients on your mailing list have given their explicit consent to receive marketing emails from you.
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Provide Clear Opt-Out Options: Include a clear and easy-to-use opt-out mechanism in every email.
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Honor Opt-Out Requests: Process opt-out requests promptly and ensure that recipients who have opted out are removed from your mailing list.
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Maintain Accurate Records: Keep accurate records of consent and opt-out requests.
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Respect Privacy: Protect the privacy of your recipients by not sharing their information with third parties without their consent.
Monitoring and Enforcement
MailerSquad.com reserves the right to monitor email campaigns for compliance with this Anti-Spam Policy. We may suspend or terminate the accounts of users who violate this policy or engage in spamming activities.
MailerSquad.com reserves the right to suspend your account immediately and investigate your activities if your campaigns exhibit a high percentage of spam complaints (more than 0.2%), bounces (more than 6%), unsubscribes (more than 2%), or an extremely low open rate (less than 3%).
If we determine that you have sent emails without proper permission, your account will be terminated. You may be required to provide proof of consent from your recipients; failure to do so may result in account closure. If you provide the necessary proof, your account will be reactivated, allowing you to continue using our services.
Changes to This Policy
We may update this Anti-Spam Policy from time to time. Users will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Anti-Spam Policy, please contact us at info@mailersquad.com.